Refund Policy

At Break Away Glass Co., we strive to provide high-quality auto and residential glass services that meet your expectations. Please review our refund policy below:

Custom Orders and Services

• Custom glass orders and installations are made to your specifications and are non-refundable once production or installation has begun.

• We recommend verifying all measurements and details before confirming your order.

Service Satisfaction

• If you experience any issues with our workmanship or materials, please contact us within 7 days of service completion. We will work to address your concerns promptly and fairly.

• Refunds or repairs will be provided at our discretion based on the nature of the issue.

Cancellations

• Cancellations made prior to production of custom glass may be subject to a cancellation fee.

• Once production has started, cancellations are not eligible for a refund.

Insurance Claims

• If your service is covered by insurance, any deductible or fees not covered by the insurer are your responsibility and not subject to refund.

Payment

• Payment is due upon completion of service unless otherwise agreed upon in writing.

If you have any questions or concerns about our refund policy, please contact us at:
541-382-2500 | breakawayglassco@yahoo.com